Refund & Cancellation Policy

Subscription billing

A Rich Listing subscription is billed automatically on a monthly or annual cycle through Stripe until it is cancelled. Pricing is always shown before checkout.

Cancelling a subscription

You can cancel anytime from Manage Billing in your account. Cancelling stops future renewal, but you keep full Pro access until the end of the billing period you already paid for — you are not charged again, and we do not cut off access early.

Once the paid period ends, the product returns to the Free listing presentation. Your uploaded Pro content, such as additional screenshots, demo video, and FAQ entries, is kept and becomes visible again automatically if you resubscribe.

Refunds

We don't offer prorated refunds for the unused portion of a billing period when you cancel partway through. If you believe you were charged in error, such as a duplicate charge or a charge after you believe you had already cancelled, contact us and we'll review it.

Payment issues

If a renewal payment fails, your subscription is marked with a payment issue and you can update your payment method from Manage Billing. We do not immediately remove access while a payment retry is pending.

Admin-granted access

Some accounts may be granted complimentary Pro access directly by BetaPick rather than through a paid Stripe subscription. This access simply expires on its configured date (or does not expire) and is not a billing relationship this policy applies to.

Contact

Billing questions can be sent through the Contact page on betapick.net using the Billing & subscription topic.